Accessibility Statement
Last updated: 1 December 2025
Our Commitment
EPC Advisor is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities.
Conformance Status
We believe this website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
We have implemented the following accessibility features:
- Semantic HTML structure with proper heading hierarchy
- Skip-to-content link for keyboard navigation
- ARIA labels on interactive elements
- Colour contrast meeting WCAG 2.1 AA standards
- Keyboard-accessible navigation and forms
- Focus indicators for interactive elements
- Responsive design that works across devices
- No content that flashes more than 3 times per second
Known Issues
We are aware of the following accessibility issues and are working to address them:
- Some charts may not be fully accessible to screen readers (we provide text alternatives)
- PDF downloads of original EPC certificates are provided by DLUHC and may have varying accessibility
Technical Specifications
Accessibility of EPC Advisor relies on the following technologies to work with your web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
- WAI-ARIA
These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
EPC Advisor assessed the accessibility of this website by:
- Self-evaluation using automated testing tools
- Manual testing with keyboard navigation
- Testing with screen reader software
- Review against WCAG 2.1 Level AA criteria
Browser Compatibility
This website is designed to be compatible with the following browsers:
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Apple Safari (latest version)
- Microsoft Edge (latest version)
Feedback
We welcome your feedback on the accessibility of EPC Advisor. Please let us know if you encounter accessibility barriers:
- Email: [email protected]
- Or use our contact form
We aim to respond to accessibility feedback within 5 working days.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS):
- Website: equalityadvisoryservice.com
- Telephone: 0808 800 0082
Related Pages
- Contact Us – Get in touch with our team
- About Our Data – Data sources and transparency
- Privacy Policy – How we handle your data