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Accessibility Statement

Last updated: 1 December 2025

Our Commitment

EPC Advisor is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities.

Conformance Status

We believe this website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

We have implemented the following accessibility features:

  • Semantic HTML structure with proper heading hierarchy
  • Skip-to-content link for keyboard navigation
  • ARIA labels on interactive elements
  • Colour contrast meeting WCAG 2.1 AA standards
  • Keyboard-accessible navigation and forms
  • Focus indicators for interactive elements
  • Responsive design that works across devices
  • No content that flashes more than 3 times per second

Known Issues

We are aware of the following accessibility issues and are working to address them:

  • Some charts may not be fully accessible to screen readers (we provide text alternatives)
  • PDF downloads of original EPC certificates are provided by DLUHC and may have varying accessibility

Technical Specifications

Accessibility of EPC Advisor relies on the following technologies to work with your web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

EPC Advisor assessed the accessibility of this website by:

  • Self-evaluation using automated testing tools
  • Manual testing with keyboard navigation
  • Testing with screen reader software
  • Review against WCAG 2.1 Level AA criteria

Browser Compatibility

This website is designed to be compatible with the following browsers:

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Apple Safari (latest version)
  • Microsoft Edge (latest version)

Feedback

We welcome your feedback on the accessibility of EPC Advisor. Please let us know if you encounter accessibility barriers:

We aim to respond to accessibility feedback within 5 working days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS):

Related Pages

Accessibility Statement | EPC Advisor